Data and Privacy Policy

Data Privacy

 

1. Objective

This policy outlines how Soksan Microfinance Institution PLC (“SOKSAN”) collects, processes, stores, and protects your personal data. By using SOKSAN’s services, users consent to the collection and processing of their data in accordance with data protection regulations.

Users must provide required personal data to access and use the platform. Optional data submitted by users will be handled at their discretion under the same privacy standards.

 

2. Definitions

• Personal Data: Any data that identifies or can identify an individual.
• Sensitive Data: Includes biometric, financial, genetic, and criminal record information.
• Processing: Any operation performed on data including collection, storage, use, and deletion.
• User: An individual who registers and uses SOKSAN services.

 

3. Data Collection and Usage

3.1 Required Information

• Full name
• Contact information ( active phone number)

 

3.2 Technical and Behavioral Data

• Device ID

 

4. Retention period

Data is retained as long as necessary to fulfill operational, legal, and regulatory obligations.

 

5. User rights

Users may:

• Request access to personal data
• Correct or update inaccurate information
• Request deletion of personal data (subject to legal constraints)
• Object to or restrict specific processing activities
• Request data transfer (portability)

All requests should be sent to: [email protected]
 

 

 

6. Use of email and communication

SOKSAN may contact users to:

• Confirm transactions or account activity
• Provide service updates or security alerts
• Share promotional content (only if opted in)

Users can unsubscribe from marketing emails via the provided link.

 

7. Children’s data

SOKSAN does not knowingly collect data from individuals under the age of 18. Users must confirm their age as part of the onboarding process.

 

8. Contact

For any inquiries, requests, or complaints, contact: [email protected]